Testimonials From Client

Testimonial

Neo’s Family

Dear Min and Impact Phoenix Team,

Losing our father had been the most painful experience we ever faced for a long time and we were not ready to face such an event. Despite all these, your team, especially Min, had shown an outstanding character and empathy towards us to make our journey a little less painful.Although we had not prepared for the funeral, your guidance and assistance had helped us to navigate this seamlessly.

Words can hardly express our family gratitude towards your team. The funeral services were done in such a way that we could focus on mourning instead of running around to plan, arrange and execute. Our whole families and friends from both sides were very happy with the funeral services that you had provided us. On top of this, your arrangement for the virtual service had been exceptional to say the least. Although we have families scattered around multiple states and countries that could not make it due to Covid restrictions, they still felt like they were there with our dad and us. Our highest gratitude for all the help and assistance throughout this difficult time.Such excellence in execution could only be a reality because of your professionalism and dedication.

We would be more than happy if you want to share our gratitude with your other customers or to put in your company profile.

Testimonial

Ahdiat Ahmad

Oil & Gas Petroleum Engineer

Whatever ways you want to describe death, it is a very sensitive topic as death creates huge holes in their love ones’ hearts and often unpredictable. I cannot speak for others, but I can at least share my experience dealing with a loss of someone that is very special to my family and myself.

On the 6th August 2021, my late father-in-law drew his last breath after 2 weeks been discharged from the hospital battling Covid-19. He had spent about 3 weeks in Hospital Tawakal previously and naturally we were hoping for him to get better and indeed he was getting better until he suddenly collapsed on that fateful afternoon.

Coming from a Muslim upbringings, I had no clue on how to plan and arrange for a Buddhist funeral and my wife and her family naturally were very upset dealing with the passing of my late FIL. At that very moment, I knew that I had to get some help with the funeral and the only person that I knew that would be able to assist me and the family is Min. He is our next-door neighbor, and I was so glad that we have him as our neighbor and even more grateful that we chose him to help us with the funeral.

He had made the whole process, A to Z seemed flawless and well executed. We had no complaint whatsoever with the service and in fact our relatives that could not make it to the funeral, some are overseas, some are out of state, had the opportunity to attend virtually to see the funeral and they were very impressed and happy to see that final send off.

I am not a man with fancy words and has eloquent style of storytelling but what I can summarize is that he gave us the chance to mourn without having to run around arranging the funeral. Therefore, I would like to thank again to Min and his team for making our most painful day a little less painful.

What I would like to do differently, perhaps, having a pre-planning arrangement for the rest of my in-laws family would be a good start. As I said before, we were just lucky that Min is our next door neighbor.

Selamat Hari Merdeka All!

Testimonial

Dato’Munirah Looi

Founder & CEO Brandt International

Well done, you and the team deserve this. Had the opportunity to experience the service rendered with my mum’s passing about 3 months back. It was seamless and gave me and my family peace of mind during those moments of grieve. All the best team. It’s forward and upwards.

Thank you so much for your assistance and going the extra mile in managing my mum’s passing

Testimonial

Desmond King

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Compassionate Funeral Services

Embrace Peaceful Transitions with Impact Phoenix

At Impact Phoenix, we understand the profound impact that losing a loved one can have on your life. Our dedicated team is here to provide you with the compassionate care and comprehensive funeral services you need during this difficult time. From personalized funeral arrangements to grief support, we are committed to guiding you through the process, ensuring a peaceful transition for your loved ones.